ReActive or ProActive ?
Your iTdept. stands out of the crowd by providing two very distinct methods of service delivery :
ReActive is our OnDemand, Instant IT Support Service and is aimed at businesses that require support on an 'as required' basis without the 'tie-in' of a service level agreement. If you are a Micro Enterprise, small firm, consultant, or a mobile user travelling the globe our Re Active service delivery is for you.
ProActive is our premium service delivery packaged specifically for those businesses that operate mission critical systems such as servers which can impact the productivity of a group of staff. Rapid Issue Resolution is at the heart of all our ProActive packages. With the technologies we employ we can guarantee immediate issue response, so when the worst happens we're at hand to put the pieces together in no time at all !
Your iTdept. believes that IT support is indispensable to maintaining your organisations productivity. Think about it - If a desktop is causing problems the productivity of a single user drops. If a server gets the hick-ups the productivity of an entire office could be effected!
Your iTdept. - we have you covered.